89bd9 Privacy Policy
Your personal information is of the highest importance to us. Learn in detail here how we collect, use, and protect your data.
Privacy Policy
01 Introduction
89bd9 is a trusted online betting and casino platform in Bangladesh. We give the highest priority to the privacy of our users. This privacy policy ("Policy") explains how 89bd9 collects your personal information, how that information is used, under what circumstances it is shared with third parties, and what measures we take to protect your information.
By using this website or creating an account on our platform, you will be considered to have fully accepted the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our platform.
89bd9 is committed to ensuring a responsible and safe gaming environment. All our operations are protected by SSL encryption technology, which guards your personal and financial information against unauthorized access.
02 Scope of Information Collection
We may collect various types of personal information as needed to provide our services. The categories of that information are detailed below:
a. Registration and Identity Information:
- Full name and date of birth (for age verification)
- Email address and password
- National ID card or passport number (where applicable)
- Residential address
b. Financial Transaction Information:
- bKash, Nagad, Rocket, or Upay account number
- Deposit and withdrawal history
- Transaction date and amount
c. Usage and Technical Information:
- IP address and browser type
- Device identification number and operating system
- Activity logs and session time on the platform
- Information collected through cookies and similar tracking technologies
Data Use and Sharing
03 Purpose of Data Use
89bd9 uses collected information only for the purposes described below. We do not use your information for any other purpose without your permission:
- For creating, managing, and securely maintaining accounts
- For processing financial transactions including deposits and withdrawals
- For verifying user identity and age (21+ confirmation)
- For detecting and preventing fraudulent activity
- For providing customer service and live chat support
- For sending bonuses, promotions, and personalized offers (with your consent)
- For analyzing and improving platform performance
- For complying with applicable laws and regulations
04 Sharing Information with Third Parties
89bd9 does not sell or rent your personal information to any third party for commercial purposes. However, information may be shared in the following limited circumstances:
- Payment Processors: Information required to complete transactions through bKash, Nagad, Rocket, and Upay may be sent to the relevant payment gateway.
- Technology Service Providers: Trusted technology partners who assist in operating our software infrastructure may have access to limited data.
- Legal Obligations: We may be legally required to provide information in response to a court order or a lawful request from a government authority.
- Fraud Prevention: Relevant information may be shared with appropriate authorities in the investigation of fraud or cybercrime.
All third parties mentioned above are contractually bound to comply with our privacy standards and may use the information they receive only for the specified purposes.
Cookies, Security and Data Retention
05 Cookie Policy
The 89bd9 website uses cookies and similar tracking technologies. Cookies are small files containing information that are stored in your browser. We use the following types of cookies:
- Essential Cookies: These cookies are essential for maintaining login sessions, security verification, and ensuring the core functionality of the website.
- Functional Cookies: Used to remember your preferences, language settings, and personalized experience.
- Analytics Cookies: Help analyze user behavior on the platform to improve site performance.
You can accept or reject cookies at any time by changing your browser settings. However, disabling certain essential cookies may affect the functionality of the platform.
06 Data Security Measures
89bd9 applies industry-standard security technologies to protect your personal and financial information. Our security measures include:
- 256-bit SSL encryption, which secures all data transfers
- Two-factor authentication option
- Unusual activity detection system for accounts
- Regular security audits and penetration testing
- All passwords stored on servers are kept in encrypted form
- Firewall and DDoS protection systems are kept active
We continuously update our security infrastructure and remain vigilant in addressing new threats. However, no data transmission over the internet can be guaranteed to be completely secure. We therefore ask that you keep your password confidential and change it regularly.
07 Data Retention Period
89bd9 retains your personal information only for as long as necessary to fulfill the purpose for which it was collected or as required to meet legal obligations. Generally:
- Registration and profile information is retained for as long as the account is active.
- Records of financial transactions may be retained for a specified period after account closure in accordance with applicable regulations.
- Information needed for fraud prevention or legal claims may be retained for an extended period.
Once the designated retention period has passed, we securely delete or anonymize your information.
Your Rights and Special Protections
08 User Rights
Every user registered with 89bd9 has the following rights regarding their personal information:
- Right of Access: The right to view the information stored in your account and to request a copy of it.
- Right to Rectification: The right to request correction of any inaccuracies in your information.
- Right to Erasure: You may request deletion of your information where there is no legal obligation to retain it.
- Right to Object to Processing: The right to object to the use of your information for marketing purposes and to opt out of marketing communications.
- Right to Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact our support team. We will respond to your request as promptly as possible.
09 Protection of Minors
89bd9 strictly prohibits participation on the platform by anyone under the age of 21. Our services are intended only for individuals aged 21 and above. We do not intentionally collect any information from minors.
An age verification process is carried out at the time of registration. If we become aware that a minor is using our platform, we will immediately close that account and securely delete any information collected.
10 International Data Transfers
Your information may be stored or processed on servers outside Bangladesh as required by our technology infrastructure. In such cases, we ensure that the relevant third party follows an equivalent level of data protection standards and maintains the confidentiality of your information.
For such international transfers, we always ensure that appropriate contractual safeguards are in place.
Marketing Communications and Policy Changes
11 Marketing and Promotional Communications
If you provide your consent at the time of registration or at a later date, we may send you information about new 89bd9 offers, bonuses, promotions, and platform updates by email.
You may opt out of such communications at any time. To do so, use the "Unsubscribe" option at the bottom of the email or contact our support team directly. Stopping marketing communications will have no effect on your account or use of our services.
12 Changes to the Privacy Policy
We reserve the right to update this privacy policy at any time due to business needs, legal changes, or technological developments. In the case of any significant changes:
- The "Last Updated" date at the top of the policy will be changed.
- Where necessary, registered users will be notified of the changes by email.
- Continued use of the platform after changes will be considered acceptance of the new policy.
We therefore recommend that you visit this page regularly and keep yourself informed of any changes.
13 Contact Us
If you have any questions, comments, or complaints about this privacy policy, please contact us. Our data protection team is ready to resolve your matter as quickly as possible.
Email: [email protected]
You can also reach our support team instantly through 24/7 live chat.
This privacy policy operates according to Bangladesh Standard Time (BST, UTC+6) and has been drawn up in accordance with applicable laws and regulations of Bangladesh.